FAQ
1. Wave
Frontier invented Toroidal dish and Wave Frontier is the only company who has
an original formula. This original formula enables us to provide you an
exact setup coordination (example shown below) based on your specific zip code.
|
Model |
Toroidal 90 |
|
Zip Code |
6XXX3 |
|
Angles |
Values |
|
Elevation |
3x.3 deg |
|
Skew |
71.9 deg |
|
Azimuth (The Compass
Scale) |
203 deg |
|
Satellites |
LNBF Position |
LNBF |
|
91W (Bell Express Vu) |
L15.3 |
M10R or M20R |
|
97W (Intelsat Americas
5) |
L8.6 |
Z10L or Z20L |
|
101W (DirecTV) |
L4.2 |
M10R or M20R |
|
110W (Dish Network, DirecTV) |
R5.3 |
M10R or M20R
(C10R) |
|
119W (Dish Network,
DirecTV) |
R14.1 |
M10R or M20R |
|
121W (Dish Network)
|
R16 |
Z10L or Z20L |
2. Wave
Frontier stands behind the product that we sell and provides 1 year warranty on Toroidal dish (parts) and LNBF.
3. Wave
Frontier dish has been tested to conform to the specifications for safety and
quality. Refer to Certificate of Conformity issued to Wave
Frontier Toroidal dish. See customer's comment below why this is
important to you.
 
Hello,
I just wanted to give you guys some great feedback. I live in north
Deerfield beach FL, we just got hit by hurricane Fransis last week. I would
say I was inside the hurricane force winds. A couple trees down, a DirecTV
dish across the street bent straight up. fence partially down. BUT MY T-55
DID NOT MOVE A FRACTION OF A ANYTHING!!! In fact I was in strong wind for
about 43 hours or so (It was the longest hurricane I have ever been through
by far, usually they last 3 to maybe 7 hours. I did not ever loose my
signal! for 24 hours I watched TV, I lost power about 24 hours into it so I
could not say for sure if I had signal or not through the whole thing but,
when power came back I have the same signal strengths I had before the
hurricane. Like I said my neighbors dtv dish is bent so it is pointing
straight up. (I do not know if the arm actually bent or if the bracket was
loose, I think it actually bent as I do not think my dtv dish will bend that
far back!!) Great product!!- John from FL; Sep 10, 2004
1. Wave Frontier Toroidal dish comes in light
gray color (reflector color) with blue Wave Frontier
logo on the main reflector. It also packaged in a box with Wave Frontier
logo on the side and front of the box.
2. Check if your seller uses
Wave Frontier logo watermarked pictures on their
websites (shown below). Wave Frontier logo is copyrighted and distributed
to authorized dealers only. Please notify us if you find any illegal
usage of Wave Frontier logo watermarked pictures. Wave Frontier will
take all necessary steps to protect the right.
3. Ask and confirm
with your seller if they are selling authentic Wave Frontier Toroidal dish and
can provide followings; A. Serial number, B. Exact setup coordination for
your specific zip code (not city) C. Warranty on Toroidal antenna and LNBF.
4. Check the manual if its comes with serial
number.
We do not
sell a dish without logo or a dark gray colored Toroidal dish.
With
Toroidal dish, you can capture multiple satellites within 40 degrees in arc.
If you start from a satellite from 80W, you can go up to 120W (80+40=120).
It also requires 3~4.5 degrees (See specification) spacing between adjacent
satellites due to physical size of LNBFs. This means you cannot capture
100W and 102W with Toroidal because they are too close each other.
It really
depends on your satellite needs and location. Refer to the model comparison
chart below:
| |
T55 |
T90 |
Required LNBF |
|
Receiving
Bell Express Vu (82W & 91W) |
Yes |
Yes |
M20R or M10R |
|
Receiving
DishNetwork (110W / 119W) |
Yes |
Yes |
M20R or M10R |
|
Receiving DirecTV (101W / 119W) |
Yes |
Yes |
M20R or M10R |
|
Receiving DirecTV (110W) |
Yes |
Yes |
C10R |
|
Receiving
DishNetwork (105W / 121W) |
No |
Yes |
Z20L or Z10L |
|
Receiving FTA Satellites (E.g. 97W
Telstar 5) |
No |
Yes |
Z20L or Z10L |
More help is available at
Model Selection Help page.
See also Product Specification
for comparison table
Wave Frontier strongly recommends T90.
T90 will provide you option for future expansion and will ensure strong and
stable signal under various weather. With a bigger reflector, it will be
also easier to capture satellite signal at the initial alignment process.
What is difference
between M10R and M20R (or Z10L or Z20L)? Why do I need Dual LNBF?
M20R and M10R are exactly same quality LNBF
except that they have different number of outputs. M20R(Z20L) has two
outputs. M10R(Z10L) has one output. If you have two receivers with two
TVs (watching two TVs in living room and bedroom), you will be able to connect
one output to the receiver in your living room and the other to the 2nd
receiver in
your bedroom.
With
Toroidal 90, you can capture good signals from both 119W and 121W. You
will need to optimize location of 121W LNBF (Z20L or Z10L) first and then
place 119W LNBF (M20R or M10R) right next to it. Because 119W and 121W
are too close, your LNBF for 119W will be at non-optimal position.
However, 119W has very strong signal and you are using a very big dish, your
signal will be strong and stable under various weather condition.
- Can I place two units of
M20R(or M10R) for DirecTV 110W and Dish Network 110W?
No. One LNBF for one orbital slot.
You must choose either DirecTV or DishNetwork for 110W since DirecTV 110W (HD:
12.6~12.7Ghz) uses
a different frequency. DirecTV 110W satellite requires C10R.
- Can I use my current LNBF
with Toroidal? What is reversed DBS LNBF?
The following satellites (DirecTV
101/110/119, Dish Network 61.5/110/119/148 and Bell Express Vu 82/91) uses
circular signals. (All other KU band satellites uses linear signal). For
easier understanding and illustration purpose, imagine that your signal comes
down as a right-hand circular signal. When this right-hand circular signal
hits the reflector, it become a left-hand circular signal. All generic DBS
LNBF is to recognize this left-hand circular signal. However, Toroidal uses a
second reflectors called sub-reflector. This left-hand circular signal
directed to sub-reflector and makes another bounce. It becomes right-hand
circular signal. Reversed DBS LNBF is designed to recognize this right-hand
circular signal by reversing the voltage circuit inside LNBF in the
manufacturing process. Without a proper LNBF, your receiver will show signal
strength but no picture.
If you are trying to capture FTA satellites
(which uses linear signal) such Telstar 5 @ 97W, you can use your current Ku
band standard LNBF as long as its neck size is 40 mm.
Toroidal requires reversed LNBF for some satellites as mentioned above.
However, signal that comes out of M20R/M10R is exactly same to generic
parabolic dish setup since reversed signal by sub-reflector becomes reversed
again by M20R/M10R (Reversed + Reversed = Normal). Therefore, all other
setting requirements (switch, cabling, receiver and subscription) is exactly
same as normal parabolic dish provided by these program providers.
- Can Toroidal receive C
band signals?
No
- This is my first time
installing any type of a satellite dish. Any tip?
1. If
possible, align the dish at the ground level with receiver and monitor right
next to your Toroidal. After alignment, take it to your roof. It
will save you a great deal of time and ensure your safety.
2.
Please read manual very carefully and study the diagram. The manual
looks simple but you will need to understand how Toroidal works. Manual
is designed to prevent many common mistakes in the beginners' assembly and
alignment process.
3.
Start with center or edge LNBF. Connect one LNBF to receiver or meter at
the beginning without any switch. Some people tried many days without
success because they had defective switch or in-correct setup of switch in the
receiver menu.
4. If
all possible, try to minimize arc. Try 90~120 instead of 80~120.
Additional 10 degree will make a huge difference in the alignment process.
Only about 0.2% of our customer was not able to install Toroidal to hit their
target satellites. All this 0.2% customers were trying to hit maximum of
40 degrees in arc.
5. If
antenna size is not a big issue, Wave Frontier strongly recommends to use T90.
With a bigger reflector, it is much easier to recognize signal at the initial
installation process and will provide stable signal under various weather
condition.
In most cases, you will be getting near max signal strength from all
satellites with T90 so you will have less worry and less downtime even with
heavy rain or snow.
For
many FTA receiver, 25% means 0%.
- Make sure
you have
proper connection between & LNBF receiver.
-
correct setup for your LNBF type in the receiver menu (Freq, Type, etc)
-
correct setup for your switch setup in the receiver menu (Diseqc, 22Kh, etc)
-
Consult manual or contact your receiver supplier for specific detail.
Wave Frontier cannot support on any type of receiver related inquiries.
- I am getting good signal
strength over 75~80% but has no quality or no picture. What do I need to do?
If you signal strength is over 75%, your
Toroidal alignment is getting close to optimal position. Very low or
zero quality may be from 1. in-correct LNBF setup in your receiver setting
2. in-correct connection or switch setup in your receiver setting.
Please ask your receiver supplier for proper setup procedure. Wave
Frontier does not carry or sell any type receiver. Wave Frontier cannot
support on receiver problem.
Please fill out the form at Inquiry Form (Alignment) with your serial number.
Please include your current elevation, skew and LNBF location with signal
strength on each satellite. We will review your current setting and
advise you with recommendation.
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