Privacy & Return Policy
Wave Frontier Co has created this privacy policy because we respect
our customers and want to make sure that personal information is handled
responsibly.
We collect:
- Your name, email, address, phone number when
you place an order.
- Your billing information and shipping address when you check out.
- You email address, zip code when you submit inquiry.
Wave Frontier Co will not disclose your personal information:
- Wave Frontier Co will not provide or sell your personal
information to third party.
- Wave Frontier Co will not call your phone number without your
written request.
If you are having problem with product:
1. Please use the contact us form to
request support.
2. If you ordered a
product by mistake or want to return the product, all your purchase is
subject to the following product return conditions;
3. Return conditions and
process;
-
Buyer must receive return
authorization number from Wave Frontier Co.
-
5% ~ 25% restocking fee will
be deducted depending on costs involved to ship out product.
-
Buyer must pay for return
costs.
-
Return must be sent by Fedex
Ground, BaxGlobal or UPS.
-
Buyer needs to email tracking
number.
-
The refund will be made on
the date when product is received after inspection.
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