Privacy & Return Policy

 

Wave Frontier Co has created this privacy policy because we respect our customers and want to make sure that personal information is handled responsibly.

We collect:

  • Your name, email, address, phone number when you place an order.
  • Your billing information and shipping address when you check out.
  • You email address, zip code when you submit inquiry.

Wave Frontier Co will not disclose your personal information:

  • Wave Frontier Co will not provide or sell your personal information to third party.
  • Wave Frontier Co will not call your phone number without your written request.

If you are having problem with product:

1. Please use the contact us form to request support.

2. If you ordered a product by mistake or want to return the product, all your purchase is subject to the following product return conditions;

  • Product must be returned in 30 days

  • Product must be in a new-like condition (no scratches)

 

3. Return conditions and process;

  • Buyer must receive return authorization number from Wave Frontier Co.

  • 5% ~ 25% restocking fee will be deducted depending on costs involved to ship out product.

  • Buyer must pay for return costs.

  • Return must be sent by Fedex Ground, BaxGlobal or UPS.

  • Buyer needs to email tracking number.

  • The refund will be made on the date when product is received after inspection.

 

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